Effective Date: February 2, 2026
At SUNTECH SOLUTIONS PRIVATE LIMITED, we want you to be completely satisfied with your purchase of men’s and women’s clothing from suntechfashion.com . If you are not satisfied, our Refund & Return Policy explains how you can return or exchange your products.
1. Eligibility for Returns
Items must be returned within 7 days from the date of delivery.
Products must be unused, unwashed, and in their original packaging with tags intact.
Customized or personalized items are not eligible for return unless defective.
2. Process for Returns
Contact our customer support at:
📧 info@suntechfashion.com
📞 +91 22 4565 7786Provide your order number and reason for return.
Our team will guide you on the return shipping process.
Return shipping is the responsibility of the customer, unless the product is defective or damaged.
3. Refunds
Once we receive and inspect the returned item, a refund will be processed within 5–7 business days.
Refunds will be issued to the original payment method used for the purchase.
Shipping charges (if any) are non-refundable unless the product is defective or wrongly shipped.
4. Exchanges
Exchanges are available for the same product in a different size or color, subject to availability.
To request an exchange, follow the same process as a return and specify your desired replacement.
5. Damaged or Defective Items
If your item arrives damaged or defective, contact us immediately at info@suntechfashion.com or +91 22 4565 7786.
Provide photos of the damage/defect.
We will arrange a replacement or full refund at no extra cost.
6. Non-Returnable Items
Sale items or final clearance products.
Customized or personalized clothing (unless defective).
7. Contact Information
For any questions or assistance regarding returns or refunds, contact:
SUNTECH SOLUTIONS PRIVATE LIMITED
📧 Email: info@suntechfashion.com
📞 Phone: +91 22 4565 7786
🏢 Ground Floor, 8B, SUN SRUSHTI CHS, SAKI VIHAR ROAD, TUNGA VILLAGE, POWAI, Mumbai, Mumbai Suburban, Maharashtra, India, 400072